Refund Policy

We want you to be happy with your report. Because it is digital content delivered instantly, purchases are generally final once the report is unlocked (see our Terms). Wherever you live, we still refund in these cases:

Full refund

• You were charged but the report didn't unlock and we can't fix it.
• You were charged twice or charged the wrong amount.
• You paid by mistake and haven't unlocked the report yet.

How to ask for a refund

Email contact@archetypequiz.app within 14 days of your purchase. Include the email address you used at checkout or your Stripe receipt. We reply within 3 business days. Approved refunds go back to your original payment method; your bank may take 5–10 days to show it.

Please contact us first

If something is wrong, email us before you open a dispute with your bank. We can almost always solve it faster.